Privacy Policy
Effective date: January 1, 2026
Who we are
Appalachian Ignite Lab provides e-learning courses on safe and compliant fire extinguisher use. Contact: [email protected], +1 (828) 555-0146.
Information we collect
- Account data: name, email, password hash.
- Course data: enrollments, progress, quiz attempts, certificates.
- Transaction data: purchase history and invoices (processed by PCI-compliant providers).
- Technical data: device type, browser version, approximate region, and IP at time of login for security logs.
- Cookies and similar: essential session cookies and privacy-friendly analytics with aggregated metrics.
Why we collect it
- Provide and improve training experiences.
- Authenticate users and secure accounts.
- Issue certificates and maintain compliance records at your employer’s request.
- Process payments and provide support.
- Meet legal, safety, and audit obligations.
Lawful bases
We rely on contract (to deliver courses), legitimate interests (to improve services), legal obligation (records), and consent (non-essential cookies where required).
Sharing
We share data with vendors who help us operate the service (hosting, analytics, payments). We require confidentiality and security commitments. We do not sell personal information.
Retention
Training records are retained for as long as needed by your organization or as required by applicable law. You may request deletion of your personal account where permitted.
Security
We use encryption in transit, access controls, and routine audits. No method is perfectly secure; report concerns to [email protected].
Your choices
- Access, correction, deletion, and portability (where applicable).
- Opt-out of non-essential cookies through the cookie banner and browser controls.
- Object to processing where we rely on legitimate interests.
International transfers
When data is moved across borders, we use standard contractual clauses or equivalent safeguards.
Children
Our courses are intended for professional learners. We do not knowingly collect data from children under 16.
Changes
We will update this policy as our practices evolve. Material changes will be announced in-product.
Contact
Email [email protected] or write to our registered contact. We aim to respond within one business day.